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Shipping PolicyRefund PolicyPrivacy Policy

© 2026 Shimaa Brand. All rights reserved.

    Refund Policy

    All Sales Are Final

    At Shimaa Brand, our products are released in limited quantities and often feature handcrafted, custom, or exclusive designs. Due to the nature of these limited-edition releases and international shipping across continents, we do not offer refunds, returns, or exchanges for any reason, including change of mind, sizing issues, or buyer's remorse.

    All sales are considered final at the time of purchase. We strongly encourage customers to carefully review product descriptions, sizing charts, images, and all available details before placing an order to ensure it meets your expectations.

    Exceptions (Required by Law)

    • If an item arrives damaged or defective, please contact us within 7 days of delivery with photos and your order details. We will review on a case-by-case basis and may offer a replacement if stock is available (no refunds).
    • We comply with applicable consumer protection laws in your jurisdiction, which may provide certain rights in specific circumstances.

    By placing an order, you acknowledge and agree to this no-refund policy.

    Last updated: January 2026